Testimonials

As a local real estate professional a commitment to client satisfaction is a top priority. Whether you are considering purchasing a home, or selling an existing property, an outstanding level of service is guaranteed with me representing you in your next real estate transaction. I provide real estate services in Agoura Hills and Agoura, Oak Park, Westlake Village, Thousand Oaks, North Ranch, Calabasas, and in other local real estate markets.

There is no doubt that providing the ideal level of real estate service will mean that you will be able to meet all of your real estate objectives. Many satisfied real estate customers have submitted letters of thanks and some greatly appreciated reviews regarding my real estate services. Thanks again for visiting and be sure to contact me regarding any real estate buying or selling need, whether large or small.

John & Joy Buerge

Malibu Fire Trauma


February 12, 2019

Ms. Susan Stone

Broker Associate, Realtor

White House Properties

Dear Susan:

We both want to thank you so much for helping to find a new house for us after losing our home to the wild fires in Malibu. You helped us a great deal during a very stressful time for us.

We appreciate your attention to our needs while trying to put our lives back together and being available at a moment’s notice. Getting the many inspections done in record time was truly remarkable and allowed for a very quick close.

You came highly recommended to us, and we certainly would not hesitate to recommend you to others as well.

Sincerely,

John & Joy Buerge


Tina Davis-Araya


----Original Message-----
From: Tina lifeisgood1220@gmail.com
Sent: Wednesday, November 28, 2018 9:16 PM
To: Susan Stone ss@susanstone.com
Subject: From my heart.
October 29, 2018
 
Dear Susan,
 
I cannot express the level of gratitude I feel towards you for your outstanding job in representing me during the sale of my Agoura Hills home in August of this year.
As you already know, I was under a great deal of stress and time constraints to get my home sold immediately. From the first day we met until the closing of escrow I knew I was in extremely professional, kind, and capable hands. Your daily patience and clear communication with me throughout the entire process, even while you were on vacation, was greatly appreciated. I truly believe you went above and beyond for me personally.
 
I also want to thank your team for the professional open houses on Saturday and Sunday of every weekend while listed.
 
Susan, you went above and beyond my greatest expectations! To say I found an amazing realtor would be an understatement. I am blessed to have done business with you and can’t wait for the day to come when a friend asks if I know of a good realtor.. because I know a GREAT realtor!
 
Sincerely,
 
Tina Davis-Araya
 
Sent from my iPhone


2017 Testimonials


 
 
 

Paul Boulian

San Clemente, CA 92673

October, 2017

 

Susan Stone,
Broker Associate, Realtor®

White House Properties

Dear Susan,

I am writing to thank you for your persistent and passionate support in the sale of my parent’s estate property in the West San Fernando Valley. 

This sale was extremely complicated and difficult. There was a non-compliance on the property issued by the City of Los Angeles which you and your staff helped to resolve after extensive effort. There were obstructionist neighbors who did not want the property to be sold and who destroyed your signs and harassed your clients

You dealt with these issues with grace and professionalism. Less dedicated agents would have given up the effort as not worth their time or energy. Your persistence made the sale possible. 

I cannot thank you enough for helping us find a path where seller and buyer both ended up pleased with the result. 

Warm regards,

Paul

Paul Boulian

pboulian@compuserve.com

 

 

July 16, 2017

Thousand Oaks, CA

To whom it may concern:

It is my pleasure to recommend Susan Stone when you are in need of a top notch realtor. During my recent relocation from Atlanta to Thousand Oaks, Susan was recommended to us through a friend of a friend. We didn’t know what to expect, but were thrilled with her from beginning to end. She made what should have been a very stressful process extremely easy.

Don’t let her calm, patient outward demeanor fool you! She is tenacious when it comes to getting her clients what they need.

Susan’s accessibility was also something that separates her from other realtors we have worked with in the past. Working with a 3 hour time difference created challenges, but Susan was always available for us when we needed her. She worked extra hard to accommodate our schedule including visiting a house with us on Memorial Day to make sure we had the time to make the right decision for our needs.

Susan is an expert in the area and I trust her judgment 100%. I would gladly give Susan’s name to all of my friends and family because I know she will take great care of them! I hope to work with her again!

Aaron (and Hun) Kaplowitz

 
 
 
 
 
 


A Facebook Shout-Out to Susan


 


3 Transactions within 5 Years!



2016 Sellers


 

From: Anita Brewer
Sent: Friday, January 01, 2016 12:09 PM
To: Susan Stone
Subject: Greatest realtor ever

Dear Susan

I want to thank you for being my rock during the process of selling my home and after. I had interviewed many realtors and they all fell so short of the personal and business touch you offered. You took me by the hand and guided me through all aspects of staging, getting ready to sell, putting it on the market and open houses. Then, you sold my house in three days. During the stressful (for me) time of escrow you handled everything like the pro you are and the patience you had with me was so appreciated. And now I'm happy to say that is behind me and we have become lifelong friends. I will and have recommended you to all needing a realtor and I know you will do the best for them as you did for me. I can't thank you enough for being there for me.

Anita Brewer

Sent from my iPad

 
The following two testimonials were for the only home sale that closed during the Porter Ranch gas leak!

 

From: Barbara Kasower
Sent: Saturday, March 26, 2016 12:01 PM
To: ss@susanstone.com
Subject: Dear Susan


We all want to thank you for the speed in which you sold my home. So many people told me horror stories which didnt come true. I needed some peace in my life and you made that possible

Thank you again for making this all possible

Sincerely

Irv and Barbara

 

From: Linick Elissa
Sent: Monday, March 28, 2016 10:06 PM
To: Stone Susan
Subject: Re: Thank you!

Hi Susan,

So sorry it took so long for me to get back to you, it’s been a bit hectic, catching up after getting my parents settled and transitioned from their long time home, to their new apartment. We certainly couldn’t have done it without you!

You have been the utmost professional. This could have been such a difficult time for my family, and you really made it painless. My parents home where I was raised, held 46 years of memories. It sold very quickly, and you handled everything meticulously, and gracefully.

My parents, sister and I are incredibly grateful for your attention to detail, and gentle care and concern throughout the process. I would be happy to recommend you to anyone that needs a consummate professional for their real estate needs.

In gratitude,

Elissa Linick

GRAFIX

elissa linick

creative director

818.731.6828

grafix.org

 
From: toothdr28@aol.com
Sent: Wednesday, June 15, 2016 11:35 PM
To: ss@susanstone.com
Subject: Letter of Recommendation

To whom it may concern:

I am writing this letter due to the excellent work from my realtor Susan Stone.

Susan guided my ex-wife and me through a very difficult process to help us sell our house and bring our divorce forward to a conclusion.

Susan was available when either of us needed her and was proactive in coming up with marketing ideas and placing ads herself. I am certain that the house would still be on the market if not for Susan. I would not hesitate to use Susan again or recommend her to a friend or relative.

Sincerely,

Michael Schneider

(310) 210-3368

 

From: Sharon Kinney [mailto:kinnm@sbcglobal.net]
Sent: Tuesday, September 6, 2016 11:44 AM
To: 'Susan Stone'; 'Mark Kinney'


September 6, 2016

Dear Susan,

Thank you for guiding us through the extensive process of selling our home of 34 years. You were so knowledgeable regarding the smart way to market and sell our home. Prior to listing, we loved the excellent photographer you used to highlight our home on the web and pictures on the sales flyer. We also loved the advice given by the “stager” you provided us to help us present our home to its best advantage for the open houses. We especially appreciated your extensive knowledge, wisdom and expertise in the real estate industry and specifically our location in Southern California. Along with this, we valued your personalized attention to both of us and making yourself available via text or email immediately to help answer our questions and concerns throughout the process. What a great friend you were throughout the process!

Thanks again,

Mark and Sharon Kinney

Mark: 805-338-3567

Sharon: 818-516-6906

 
 


2016 Testimonials